Sam,

I wanted to take the opportunity to thank you for the excellent service you have give me and my family over the past 8 years.  From the time you showed me how to do a temporary workaround for my door locks on my ’83 240D, to the time you helped me select a newer model for my wife (the beautiful ’98 C230 a few years back), you have solidified again and again, your standing as one of the top Mercedes people in the entire Tidewater area.

I have appreciated how you make sure that we are continually aware of the potential maintenance situations we may have facing us by keeping a log of anything that might need replaced or worked on.  It has helped us plan well when deciding how to keep our cars in top working condition.  You also have a great eye for detail, helping us to spot things we should have seen when it comes to the safety and performance we depend upon.  Your knowledge of the car you have a passion for is only exceeded by the passion you have to make sure your customers are taken care of.  That passion has made me lean toward making a Mercedes my car of choice.

Lastly, I want to thank you that the care you extend to us is also extended to anyone else who come through your doors.  It is your consistency and willingness to go beyond what most people experience with their car care that should gain you a long list of loyal customers.  I know this because I have talked to some of those customers from time to time.

Well done Sam!

Richard Parker

Computer Programmer

Chesapeake  

Good Evening Sam,

This is Charlene, Zina's sister. I Just wanted to let you know that you have another happy customer to add to your list. Zina was overwhelmed with the experience of driving/owning a MB. I would like to THANK YOU again for doing what you did for her. Zina is like no other person I have ever met. She would give her last dime to a stranger if needed. I can't think of a kinder person. Maybe it has something to do with June 27th date because I also see that you are a kind hearted person as well. Sam, what you are doing for me is truly a God sent blessing and just saying Thank you doesn't seem sufficient enough. Hopefully one day I will be able to return the blessing. The world can use more people like you and Zina.  

Please send the information in regard to the test drive being held in Raleigh and anything else pertaining to Mercedes Benz. I think I love the Benz just as much as you do if not more. Also if there is anything that Zina or I can assist you with please don't hesitate to ask. My cell number is xxx-xxx-xxxx and the house number is xxx-xxx-xxxx.  

Charlene Powell

Elizabeth City , NC